Your Smart Home Is Someone Else's Computer
When did convenience become dependency, and what should we expect from the technology we let into our homes?
Read →About
I work on systems where clarity, reliability, and trust matter.
In my role as a Business Systems Analyst, much of that work sits at the intersection of operations, data, and technology.
What I Do
I align people, process, and data so organisations can make better decisions and deliver change without unnecessary friction.
In practice, that often means simplifying reporting, clarifying ownership, and introducing automation in ways teams can understand — and rely on.
Where I Work Best
I’m most interested in work that sits between strategy and execution.
The gap is usually not intent.
It’s translation: turning decisions into systems that hold up under real operational pressure.
What I Optimise For
- Clear ownership and accountability
- Decision-focused reporting
- Sustainable automation
- Change that teams actually adopt
This Site
This site captures examples of that work, along with short notes on systems, analytics, automation, and organisational change.
If you’re new here, the best place to start is usually the Thinking posts.
Latest Thinking
The Right to Be Wrong
We expect ourselves to have the answers, anticipate the problems and make the right decisions. But what happens when the person least willing to forgive our mistakes is ourselves?
Read →The People You Don’t Worry About
Every workplace has people you don't worry about. They're capable, dependable and quietly get things done. But reliability has a strange side effect: sometimes, it makes people invisible.
Read →