Your Business Already Has Automation, They're Called Bob
Most businesses do not realise how much of their operation depends on undocumented human processes until the person holding it together goes on holiday.
Read →I work on systems where clarity, reliability, and trust matter.
In my role as a Business Systems Analyst, much of that work sits at the intersection of operations, data, and technology.
I align people, process, and data so organisations can make better decisions and deliver change without unnecessary friction.
In practice, that often means simplifying reporting, clarifying ownership, and introducing automation in ways teams can understand — and rely on.
I’m most interested in work that sits between strategy and execution.
The gap is usually not intent.
It’s translation: turning decisions into systems that hold up under real operational pressure.
This site captures examples of that work, along with short notes on systems, analytics, automation, and organisational change.
If you’re new here, the best place to start is usually the Thinking posts.
Most businesses do not realise how much of their operation depends on undocumented human processes until the person holding it together goes on holiday.
Read →Most splinter spreadsheets do not begin with bad intentions. They begin with urgency. Over time, unofficial tracking files quietly fracture operational truth across the business.
Read →A recent cyber security roundtable led me to read more about Q-Day, quantum computing, and why the future of encryption may be a business issue long before it becomes a technical crisis.
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